[Important] Apology and Notice Regarding Product Defects and Shipping Errors for Marmalade MUSIC CARD (Released November 28, 2025)

Thank you very much for your continued support of WOLF HOWL HARMONY.
We have discovered that the following products we recently sold were incorrectly packaged and shipped.
We deeply apologize to all those who purchased the product.

Affected products:
Marmalade MUSIC CARD released on November 28, 2025

・Rubber Keychain ver. (MUSIC CARD + Rubber Keychain) / RZZ1-67413
・LDH Official Online SHOP ver. (MUSIC CARD + Rubber Keychain (LOVERED design) + Marmalade Label Sticker) / RZZ1-67412

Details of the issue:
Currently, the following defects have been confirmed.
・The rubber keychains included with the above two products were mistakenly interchanged during packaging and shipment.

Next steps:
We are currently making arrangements to ensure that the correct products are delivered to our customers. We sincerely apologize for the delay, and once everything is ready, we will promptly provide updates on our official website and social media.
Contact information for inquiries regarding this matter:
If you have any questions regarding this matter, please contact us at the following.
mu-mo shop Customer Support
https://shop.mu-mo.net/avx/sv/supportPolicy?p_type=1
* Please contact us using the form above.
* Emails are accepted 24 hours a day, but we will respond sequentially during business hours. Thank you for your understanding. (Weekdays only: 11:00-18:00)
* Please note that it may take several days to receive a response if your inquiry falls over a weekend/public holiday or depending on the nature of the question.