NEWS

To celebrate the release of their debut single "Sweet Rain", products with an "Online Meet & Greet" will be sold by lottery at the mu-mo shop!

An "Online Meet & Greet" will be held to celebrate the release of WOLF HOWL HARMONY debut single "Sweet Rain" on Saturday, September 16th. Lottery sales will begin on Friday, August 4th at 9pm!

Products with event participation rights can only be purchased by those who have applied for a lottery at the mu-mo shop and won, so please be sure to check out the following notes!

* A + ID (free registration) is required to apply for the lottery. Please be sure to read the notes and mu-mo Shop Terms of Use below before applying for the lottery. When you apply, you are deemed to have agreed to the following and the mu-mo Shop Terms of Use. *

Click here for details!
https://shop.mu-mo.net/st/special/wolfhowlharmony2308/
*Applications begin at 9pm on Friday, August 4th.

<Date and time>
Saturday, September 16, 2023
Part 1: 13:00-14:00
Part 2: 14:00-15:00
Part 3: 15:00-16:00
*Please note that the event time may vary slightly.

<Participating members>
RYOJI / SUZUKI / GHEE / HIROTO

❏RELEASE INFORMATION
RELEASED on Wednesday, August 23, 2023!!
▼ [Limited item with event participation rights]
Product name: 2-pack set (includes online meet and greet) Sweet Rain
Product number: [CD+DVD] RZCD-77796, [CD only] RZCD-77797
Price: 3,000 yen (tax included)

❏ About the lottery sale
<Lottery application period> Friday, August 4, 2023, 21:00 to Tuesday, August 8, 2023, 18:59
<Notification of results> Thursday, August 10, 2023, 15:00 ~ By email
*This product is a special bonus available only on the special sales site for the "Online Meet & Greet" event commemorating the release of WOLF HOWL HARMONY debut single "Sweet Rain."
*This product can only be purchased by those who apply for the lottery on this website during the period and are selected as a winner.
※Application restrictions:
Only one application per person is allowed. Maximum of three tickets per section may be purchased.
When purchasing, you can choose the club and member you want, but you cannot purchase products for other members in the same club.
■ Purchase example
〇 "Member A" Part 1 + "Member B" Part 2
〇 "Member A" Part 1 + "Member B" Part 2
× "Member A" Part 1 + "Member B" Part 1 ← Same part, so cannot be purchased at the same time

❏Sales site
Click here to apply for the lottery!
https://shop.mu-mo.net/st/special/wolfhowlharmony2308/

❏Notes
・To apply for the lottery, you will need a + ID (free registration). Please be sure to read the notes and mu-mo SHOP Terms of Use.
・It is prohibited to obtain multiple + IDs and apply. If any false or fraudulent information is found in your application, we may cancel all of your winnings or applications. Please be aware of this in advance.
・You can only purchase the products and quantities you have won. As a result of the lottery, the quantity you win may be less than the quantity you applied for.
・We expect that the site will be slow to respond due to high volumes of access immediately after the lottery application period begins. Winners will not be selected on a first-come, first-served basis, so please avoid times when the lines are congested and apply during the application period.
・The site may not display properly on some mobile devices. In that case, please apply from the PC site.
・You cannot change your desired benefit after applying for the lottery.
・Changes, cancellations, and refusals to receive the product after the winner has been confirmed are prohibited. If you make changes, cancel, or refuse to receive the product after the winner has been confirmed, we may refuse your application in the future. Please be aware of this in advance.
・Once you have completed your lottery application, you will receive an "Application Details Confirmation Email", but this email does not confirm your win. Your win will be confirmed by the "Lottery Results Notification Email" sent after the lottery. Please note that you may not be able to receive the email depending on your email reception settings and address characteristics. If you do not receive the email, please check the "Application History" on your mu-mo SHOP Members My Page.
- "Application confirmation email" and "lottery result email" will be sent sequentially, so it may take some time for you to receive them.
- We cannot answer any inquiries regarding the lottery method or results.
・No one other than the winner can participate in the special event. (Even if you apply for a purchase for friends or family members at the same time, only the winner can participate in the event. However, this does not include cases where a parent or guardian applies for the lottery on behalf of a child who is an elementary school student or younger.)

❏About orders by minors
Children under elementary school age cannot place orders. A parent or guardian must place the order on their behalf.

Orders made by minors (junior high school students and above) require parental consent. If an order is made without parental consent, the order may be cancelled upon request from the parent. In such cases, we may determine that the order is interfering with other customers' purchases or interfering with our business, and we may refuse all future orders.

❏About payment
・Payment for this product shall be made by the following method.
credit card
Various prepayment methods (convenience store, electronic money, online banking)
* Deadline for selecting "Various prepayment" payment methods: Until 23:50 on Sunday, August 13th
dPayment
Consolidated au payments
au Easy Payment
* "AU Consolidated Payment" cannot be used on smartphones.
・Please note that the payment deadline varies depending on the payment method you select.
・If you select "Prepayment", your order will be cancelled if the payment deadline passes. Please check the due date carefully before making payment during the purchase process.
・For details, please refer to "Payment".
・Please note that the payment deadline varies depending on the payment method you select.
・If you select "Prepayment", your order will be cancelled if the payment deadline passes. Please check the due date carefully before making payment during the purchase process.

❏About shipping
Shipping fee: 800 yen (tax included)
Product delivery date: Shipped on the release date
Delivery company: Yamato Transport
Delivery date and time: Not available
 
*If the product is not received within one week of being shipped, it will be withdrawn.
*We will not accept reshipment after the item has been withdrawn. In that case, we may consider it a cancellation due to customer's convenience and refuse to accept your order from the next time.
*When making inquiries about delivery, you will need two emails: the "application confirmation email" and the "lottery result email." Please keep these emails safe until the product is delivered.

❏WithLIVE Online Meet & Greet Notes】
*Transferring, reselling, renting, etc. of serial codes are prohibited.
*The online meet and greet is a special event for individuals. Please refrain from participating with friends or family (excluding preschool children).
*Please note that if you are unable to participate at the scheduled time for any reason (such as poor communication conditions), you will be held responsible for any reason. In such cases, we will not accept returns of products. Please be sure to stand by early.
*The customer is responsible for communication charges for watching the broadcast.
*Please check the required/recommended viewing environment in advance and make sure you are in an environment where viewing is possible.
*Recording, screen recording, and taking screenshots during a call are prohibited. If you record the screen or take a screenshot, the call will automatically end. Please note that if any actions suspected to be recording or taking a picture are detected, a warning will be displayed.
*If we find that you are taking or recording pictures or audio on a device other than the one you are using for the call, or if the camera is pointing at the screen, or if we hear the sound of someone pressing the record button, we may force terminate the call. In such cases, we will not be able to accept returns or refunds for the product.
*Connection is possible via Wi-Fi, 4G/5G.
*Please turn off any apps other than WithLIVE before using the service. This may cause poor connection.
*Please note that even if you are in an environment where viewing is possible, you may not be able to access some parts of the content depending on the network you are using.
*If you receive a call on your device during a call, the screen will freeze for a moment, but it will resume if you immediately hang up the call.
*We cannot provide compensation for calls that are stopped after receiving them.
*If you are in a stable Wi-Fi environment, you can use "Airplane mode" to prevent incoming calls, but this method cannot be guaranteed to work for all communication issues, such as preventing incoming LINE calls.
*All broadcasts are automatically recorded.
*Staff will monitor the stream in real time. If any comments are deemed inappropriate, we may force the stream to end. In that case, we will not be able to accept returns of the product.
*Monitoring by management staff will begin once you enter the room. Please make sure your face is visible on the screen while you wait after entering the room.
*Please make sure your device is in portrait orientation.
*Please check the volume of your device beforehand. Please note that some devices automatically lower the volume setting when using earphones.
*The number of seconds displayed after entering the room is not the time until the connection starts, but the time until the end. If the display shows a 30-second talk, the call will start at 0:30.
*If you are on full screen while waiting, you will not be able to see the performers when you connect. Please do not enlarge your own wipe.
*If the performer makes any statements or takes any actions that displease them, we may force the performance to end. In such cases, we will not be able to accept returns of any products.
*If the organizers determine that a particular customer is inappropriate to participate in the online meet & greet, including violating these precautions, they may refuse participation. In such cases, products cannot be returned. Thank you for your understanding and cooperation.
*If there is a problem with the app, such as a server error or an unexpected event, WithLIVE may contact you, so please wait for a while if this occurs. We may reset the transfer frame separately.
*The event time may change depending on the organizers' circumstances.
*Please note that if, for some reason, you are unable to access the Online Meet & Greet waiting screen by the start time of the Online Meet & Greet, this will be considered a waiver of your right and you will not be able to participate in the Online Meet & Greet.
*We will not reschedule the event or take any other action in the event of a connection failure caused by your communication conditions. If you are unable to participate, we will not refund the product price for any reason.
*Due to unavoidable circumstances such as natural disasters, illness or accidents of performers, transportation outages, or equipment failures, the organizers may, at their discretion, cancel or postpone the online meet and greet, or change the date, time, content, or members, etc. Please note that even in these cases, product prices cannot be refunded or transferred.

❏Prohibitions
If the purchaser commits any of the "prohibited acts" listed below, we may cancel the online meet and greet, and the purchaser shall not object to our decision.
If you violate the "Prohibited Items" below, or if the organizers otherwise deem you unsuitable to participate in the Online Meet & Greet, we may refuse your participation in the Online Meet & Greet and future applications.
- Reselling (including but not limited to internet auctions, flea markets, etc.), transferring, lending, etc. your participation rights
- Please refrain from harassing, libeling, slandering, or intimidating artists. Also, please refrain from asking unusual questions during online meet and greets.
- Recording or filming the contents of the Online Meet & Greet, and duplicating, transferring, lending, uploading to the Internet, or otherwise distributing the recordings (including recorded data)
・Participation in the online meet and greet by anyone other than the purchaser

❏Contact us
mu-mo Shop Customer Support
https://mu-mo.net/shop/q/
*Please contact us using the form above.
*We accept emails 24 hours a day, but we will respond to your inquiries during business hours. Thank you for your understanding. (Weekdays only 11:00-18:00)
*Please note that depending on the nature of your inquiry, or if your inquiry falls on a weekend or public holiday, it may take several days for us to respond.
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